Privacy Policy
YOUR PRIVACY IS IMPORTANT
We are totally
committed to protecting the privacy of our site visitors and customers and we
fully appreciate and respect the importance of privacy on the internet. We will
not disclose information about our customers to third parties except where it
is part of providing a service to you - e.g. arranging for a product to be sent
to you, carrying out credit and other security checks, for the purposes of
customer research and profiling, or where we have your express permission to do
so.
YOUR CONSENT
We will not sell your
name, address, e-mail address, credit card information or personal information
to any third party (excluding partners from whom you may have linked to our
site) without your permission.
COMMUNICATION &
MARKETING
If you have made a
purchase from our store, I may occasionally update you on our latest products,
news and special offers via e-mail. All our customers have the option to
opt-out of receiving marketing communications from us and/or selected third
parties. If you do not wish to continue to receive marketing from us and/or
selected third parties, you can opt-out at checkout.
COOKIES
A cookie is a small
information file that is sent to your computer and is stored on your hard
drive. If you have registered with us then your computer will store an
identifying cookie which will save you time each time you re-visit our site, by
remembering your email address for you. You can change the settings on your
browser to prevent cookies being stored on your computer without your explicit
consent.
GOOGLE REMARKETING
This website uses the
Google AdWords remarketing service to advertise on third party websites
(including Google) to previous visitors to our site. It could mean that we
advertise to previous visitors who haven’t completed a task on our site, for
example using the contact form to make an enquiry. This could be in the form of
an advertisement on the Google search results page, or a site in the Google
Display Network. Third-party vendors, including Google, use cookies to serve
ads based on someone’s past visits to our site. Of course, any data collected
will be used in accordance with our own privacy policy and Google’s privacy
policy.
You can set preferences
for how Google advertises to you using the Google Ad Preferences page, and if
you want to you can opt out of interest-based advertising entirely by cookie
settings or permanently using a browser plugin.
THIRD PARTY SITES
My site may contain links
to and from the websites of our partner networks, advertisers and other third
parties. If you follow a link to any of these websites, please note that they
have their own privacy policies and that I do not accept any responsibility or
liability for these policies. Please check these policies before you submit any
personal data to these websites.
CHECKING YOUR DETAILS
If you wish to verify
the details you have submitted to us you may do so by contacting us via e-mail at
[email protected] Our security procedures mean that we may request proof
of identity before we reveal information. This proof of identity will take the
form of your e-mail address and password submitted upon registration. You must
therefore keep this information safe as you will be responsible for any action
which we take in response to a request from someone using your e-mail and
password. We would strongly recommend that you do not use the browser's
password memory function as that would permit other people using your terminal
to access your personal information.
CONTACTING US
We are always pleased
to hear from our customers and we are always grateful for any time you spend
providing us with the knowledge we need to ensure our customers are completely
satisfied - we want you to return to the site and to recommend us to your
friends and family. If you have any question, complaints or feedback, please do
not hesitate to contact us at [email protected]
Legal Disclaimer
IMPORTANT
LEGAL DISCLAIMER
HOW WE DETERMINE YOUR PROGRAM
The personal meal plan is generated based on recommended daily energy intake recommendations based on your height, weight, gender, and age. The recommendation is based on the following - [More Information]
The ingredients used in our meal plans are based on the following food databases
1. The Food and Nutrition Database for Dietary Studies (FNDDS) - [Reference]
2. The USDA National Nutrient Database for Standard Reference (SR) - [Reference]
RISKS
OF PRODUCT USE
This
website’s content is not a substitute for direct, personal, professional
medical care and diagnosis. None of the meal plans or exercise programs should
be performed or otherwise used without clearance from your physician or health
care provider first. The information contained within is not intended to
provide specific physical or mental health advice, or any other advice
whatsoever, for any individual or company and should not be relied upon in that
regard. We are not medical professionals and nothing on this website should be
misconstrued to mean otherwise.
There
may be risks associated with participating in activities mentioned on our site
for people in poor health or with pre-existing physical or mental health
conditions. Because these risks exist, you will not participate in any meal
plans available from us if you are in poor health or have a pre-existing mental
or physical condition. If you choose to participate in these risks, you do so of
your own free will and accord, knowingly and voluntarily assuming all risks
associated with such dietary activities. These risks may also exist for those
who are currently in good health right now.
As
with any exercise program you assume certain risks to your health and safety.
Any form of exercise program can cause injuries, and our programs are no
exception. It is possible that you may become injured doing the exercises in
your program, especially if they are done with poor form. Although thorough instruction
is included on form for each exercise.
Be
aware that our programs (like any other exercise program) do involve a risk of
injury. If you choose to participate in these risks, you do so of your own free
will and accord, knowingly and voluntarily assuming all risks associated with
such exercise activities. These risks may also exist for those who are
currently in good health right now.
We
are not a medical practitioner. Our advice whether it be on our website, in our
meal plans, exercise programs or via email coaching, none of it is meant as a
substitute for medical advice. You must consult your doctor before beginning
ANY meal plan or exercise program – no exceptions. You are using our plans,
programs, workouts and coaching at your own risk and we are not responsible for
any injuries or health problems you may experience or even death as a result of
using our programs.
It
is to be made clear that we are not responsible for any injuries or health
problems you may experience or even death as a result of using any of our
products or services.
GENERALLY
EXPECTED RESULTS
Although
our products and services are intended to be fully implemented, sometimes they
are not, which could result in a lack of progress/results for the user. If you
implement the products and services from us correctly you should see amazing
results, however it must be disclaimed that even when consumers implement any
products or services in full from us it is still possible they will not get the
results they may have expected and it is also possible they will not lose fat
or gain muscle or achieve any positive results of any kind.
TESTIMONIAL
DISCLAIMER
All
the transformations and testimonials are real. However, it must be disclaimed
that these testimonials are not claimed to represent typical results with our
meal plans and workout programs. They are meant as a showcase of what the most
motivated and dedicated people can achieve by following our personalised meal
plans and workout programs. Your results may vary, and you may not get the same
results compared to someone else when using our services due to differences in
your individual exercise history, genetics, and personal motivation/dedication.
The end results you get will depend upon the individual and how much effort you
put in.
RECURRING SUBSCRIPTION INFORMATION
All GGF nutrition plans, training plans and combo plans are only available via recurring monthly subscriptions (the only exception being challenges - see below). Your subscription covers the designing of your plans, access to them via the GGF app and website portal, monthly updates, email support, and entry into prize draws. You have access to all of the above as long as you have a current subscription and you lose access if you cancel your subscription, once your paid time runs out.
Your first payment is made when you sign up, and you are automatically charged again every month. Each monthly payment is charged on the same date of each month and same time of the day as your initial payment. So for example if you had signed up and made your initial payment at 1pm on the 7th of February, your next payment would be at 1pm on the 7th of March, and so on.
If you want to cancel your subscription, you can do so at any time by emailing [email protected] If you cancel, you will still have access to your plans until your paid time runs out. I'll reply to your email to confirm your cancellation and let you know when you're paid up until.
Note: the standard email response time is 24 hours. This means that if you send your cancellation email within 24 hours of your next payment going through, and that payment goes through before I get to your email, then you will be refunded for that payment minus a $20 transaction fee (which covers fees that I am charged when you are). I will confirm this by email, and the refund will appear in your account in approximately 5-10 days.
Outside of the above, subscription payments are non-refundable and the only reason for a refund would be in a rare situation where I have made some sort of error that results in you being charged incorrectly. Forgetting to cancel your subscription and/or not accessing/using your plans are not grounds for a refund. It is your responsibility to cancel your subscription if and when you want to.
CHALLENGE INFORMATION
GGF challenges run for a set period of time and are paid for in advance in one single payment. Your one-off payment covers the designing of your plans, access to them via the GGF app and website portal, plan updates at the half way point, email support, and entry into challenge-specific prize draws. You have access to all of the above for the duration of the challenge and you lose access to all of the above once the challenge ends (with the exception of the prize draws which may be conducted after the challenge ends).
All challenge payments are non-refundable. Because challenges are charged as one-off payments rather than subscriptions, no cancellation is necessary. You will have the opportunity to sign up for a monthly subscription after the challenge ends if you wish.
If
you have any questions you can contact me at [email protected]!